Dealing with customer queries and ensuring a high quality customer relationship is achieved.
About The Role
Your main aim will be to resolving incoming customer queries and orders professionally and efficiently, while adhering to company processes and policies.
You'll work with Customer Partners to support and empower our customers, helping them maintain their tenancies and make positive changes in their lives.
We have a fantastic opportunity for you as a Customer Partner Assistant!
Do you enjoy building relationships and helping others?
Of course, we're biased so we would say this: but there has never been a better time to join our team!
Despite all of the challenges of the last few years our teams have excelled, and we've seen more change and development in the past few months than we have in our entire history!
Before we begin just to let you know this isn't like your standard agency performance marketing role: you inherit a client, get the account logins and away you go.
Repeat daily for maybe 12-18 months before you jump to the next agency.
Our client is on the lookout for Customer Contact Advisors to help deliver exceptional service and resolve customer issues at the first point of contact.