As a customer care expert, you will be a pivotal link to the Ecomm team, supporting day-to-day operations to deliver a full customer journey, whether its owning and driving FAQs changes to drive positive deflection, website auditing and amendments or reporting on and sharing tangible customer feedback to deliver improvements.
You also work collaboratively with other functions across the business and externally.
I am recruiting for a Customer Service Associate that speaks an additional European language for one of my clients within the financial space.
They are looking for someone from a customer care background, with 1-2 years customer service experience, dealing with cases, on phone half the day, admin and e-chat and case management other half.
Please do know if you don't speak fluently English and an additional European language.
We are seeking a dedicated Customer Relations Coordinator to join our Membership & Customer Relations team.
Reporting directly to the Group Head of Membership & Customer Relations, the successful candidate will be responsible for administering and resolving customer complaints against GGF members efficiently and effectively.
This role involves acting as an intermediary between customers and GGF Members, ensuring fair and satisfactory resolutions to complaints while upholding the organisation's standards of service.
Are you looking for your next step within Customer Service
Our client is a well-established and successful manufacturing business; they are looking for a passionate, customer focussed and driven individual who can build strong business relationships with customers and suppliers alike, to ensure the business continues to grow.
If so, this could be your ideal next role!
What will your working week be like
This is a fantastic opportunity for an experienced Customer Service professional - you will be part of a dedicated internal sales team, where your main responsibilities will include:.
Join our client's Home Assistance Team in the heart of vibrant Croydon with hybrid working options and take your customer service skills to the next level!
Are you ready to kick-start your career in a dynamic and supportive environment?