Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Our client is a dynamic and growing company committed to delivering exceptional service to our customers.
We are seeking a dedicated and enthusiastic Customer Service Advisor to join their team.
If you are passionate about customer service and enjoy finding solutions that benefit both the customer and the company, this role could be the perfect fit for you.
As a Customer Adviser, you will be playing an important role in this vital service; providing information and advice for older people in need, and signposting them, their families, carers and other professionals to relevant bodies that can help with their specific requirements.
We have a fantastic opportunity here at Age UK to join our National Advice Line as a Customer Adviser.
We are still in a cost-of-living crisis and the proposed changes to the winter fuel payment criteria mean that many older people in the UK are in desperate need of advice and support.
Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us.
The hourly rate will increase after 6 months in role.
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London.
Prepare and send estimates/quotes efficiently, negotiating optimal prices with customers for manufacturing and pricing.
The Opportunity
If you are experienced in Customer Service and have strong excel skills, then this could be the perfect role for you.
This role would suit somebody with great customer service skills, the ability to pick up and understand technical information, and somebody with superb attention to detail.