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Huntswood is looking for Client Service Executives with amazing customer service skills and financial services experience to join an exciting project for a leading retail bank. Using your experience within the financial services sector, you will use your excellent customer service skills to confidently handle inbound customer queries, about investment and banking products, both on the telephone and through digital channels. Working to resolve the query you will make the customer feel empowered after speaking with you. If you have a passion for customer service and are looking to work in an amazing office environment, then we have a great role for you. Start Date: Start dates throughout May 2024 Day Rate: £150 a day - Umbrella only recruitment - This is only available to individuals working via an Umbrella company, we can assist you with this Location: Glasgow City Centre - office based Working hours: 35 hour working week on rotational shifts between Monday to Friday 7:30am to 8pm, Weekends 9am to 4pm What Huntswood can offer: An initial 3 month contract A world class working environment, with state-of-the-art facilities, in the heart of Glasgow Citty centre Enjoy great onsite facilities to spend time with your colleagues and enjoy a roster of events and activities A chance to gain experience in a professional and challenging environment, working for well-known organisations The chance to build a relationship with Huntswood, which will open doors to further campaigns in the future and allow you to gain more valuable experience for the future What Huntswood is looking for: Experience working in a contact centre/customer service role within financial services is essential Confident in handling customer queries both over the phone and through digital channels Is enthusiastic, energetic, and passionate when dealing with customers, making them feel welcomed and listened to Strong written and verbal communications skills to respond effectively to all customers Able to negotiate and influence across a wide range of internal and external stakeholder Ability to navigate through a number of in-house databases whilst speaking with customers Ability to work independently as well as being able to work as a team Strong attention to detail Huntswood, A ResultsCX Company delivers resourcing, outsourcing and advisory services from complaints to customers service, remediation to resilience - bring together the people, processes, and knowledge that business need to succeed. In February 2024, Huntswood become part of the ResultsCX organisation. ResultsCX is a leading provider of transformational CXM (Customer Experience Management) services to global brands, including Fortune 100 and 500 firms. By partnering with Huntswood, ResultsCX expands its service capabilities in the BFSI (Banking, Financial Services, and Insurance) sector, and strengthens connections with leading energy and water companies in Utilities. 'It's not just about what we do, but the way we do it. And it's our values that make us special.' To help you stay safe in your job search Huntswood will only ask for contact details via email when first contacting you and not any other personal details.
Our cient is looking to hire a permanent Homecare Technician to be responsible for an essential service to patients, relatives and healthcare professionals. The Technicians role will be to carryout deliveries, installations, removals, risk assessments & servicing of oxygen products for NHS patients, with care and consideration, keeping in mind the patients' needs at all times. The work carried out by the successful candidate takes a special kind of person who will thrive in a challenging environment and who is fulfilled by the knowledge that their role will make a difference to those whose lives they touch on a daily basis, so if you are looking for a role that is not just rewarding but one that will make a difference to patients and their loved ones, please read on... What they have to offer: Salary: £24,477.60 Hours: Normal working hours Monday to Friday (8:30am to 5:00pm). Half hour lunch unpaid. Must have a flexible attitude towards working hours as occasional overtime & weekend work will be required. Location: Glasgow What will your working week be like? Install, deliver, remove and service Oxygen Products on behalf of the NHS. Ensure that all associated consumables are delivered in accordance within set timelines. Work with local depot manager & field service Managers to achieve delivery of service. Co-operation with the planning department. Ensure compliance with contractual KPI's. Accurate data entry on to a mobile PDA device Who will this role suit? Relevant experience in a Medical Oxygen environment Oxygen equipment, materials and operating practices of home care oxygen Principles, methods, procedures, tools and equipment used in the installation, maintenance and repair of home oxygen supply. Occupational hazards connected within Home Oxygen and necessary safety precautions Planning & decision making Effective communication skills Trustworthy, reliable & ethical Good organisational skills Problem solving abilities Basic DIY skills Basic computer skills A bit more information about the requirements: Clean current valid driver's licence Will require an Enhanced DBS You will be expected to take part in the out of hours on call rota in accordance with the requirements of the local depot manager Must be available to carry out the on call duties at any time over a 7 day a week period as and when required. For your information: Interested? Please send you CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship), Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.