In this role, you will manage and resolve customer complaints, Member enquiries, and information requests, ensuring high-quality, timely responses while adhering to relevant legislation and promoting continuous service improvement.
Spencer Clarke Group are seeking a Resolution and Response Team Officer for a Local Authority Client based in East London.
About the role
You will be tasked with delivering key strategic objectives:.
Posted by Graduate Recruitment Bureau • £34K/yr to £50K/yr
General
A field-based sales and account management role, dealing with existing retail customers and representing household names
The Company
An amazing opportunity for a global firm who really look after their staff.
They hold Platinum level Investors In People and Investors In Wellbeing accreditations and have been recognised as a Top Employer in the UK for the 11th consecutive year.
In this role, you will triage and assess customer complaints and information requests, resolving straightforward issues and ensuring more complex cases are escalated or referred to the appropriate teams for timely and accurate resolution.
Spencer Clarke Group are seeking a Triage and Research Officer for a Local Authority Client based in East London.
About the role
You will be tasked with delivering key strategic objectives:.
If you're passionate about data protection and eager to make a positive impact, we want to hear from you!
Are you ready to take the next step in your career?
As part of our dynamic and collaborative environment, you'll have the opportunity to support the Information and Compliance Manager in maintaining compliance, all while earning a competitive salary of GBP20.00 per hour in a hybrid work setting.