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The hourly rate for this role is £10.30 - £11.35 depending on the locationThe importance of your role. This is your chance to be part of something a bit different. You'll help our customers really feel good, giving them feel good moments that will keep them coming back to our stores, and drive our sales and we think that's a great opportunity.You'll really enjoy spending time with customers, whether it's demonstrating how to use a product or helping them find a new eye cream that they might not have considered before. As the in-store expert you'll let them know about all the latest in store promotions, and give them a really great shopping experience. Friendly and helpful, you'll let our customers know that you're always on hand to help with anything they need. What you'll be doing day to day. Be our expert. You'll get to know new product ranges that have just hit the shelves, and which sought after items are on trend, having either been featured online or in magazines. It's all about helping our customers feel good, and finding products they'll really love - whether they know what they're looking for or not, you'll be there to offer some really great advice.Love our brand. As a Boots ambassador you'll inspire your store teams, and our customers with your energetic and friendly service. Even if it's a friendly chat or a small piece of advice, you'll help put our customers at ease.You'll add to our sales, beating your targets and going beyond expectation. This will benefit our customers in the products and services we can offer, and also add to the success of your store. You'll be part of helping us thrive as a business. How will you do it? Make our customers feel really good - it's more than just answering their questions, it's about giving our customers a really great experience. It's the little things that make a real difference, like trying out a product before they buy it, or reminding them to use their Boots Advantage Card because there's double points that weekend.Work closely with the in store team, passing on your product knowledge when they need it and help them when you can. Take care in making sure the store looks tidy, so it's a warm and inviting environment to shop in. What you'll need to have. We're looking for really great people, with a friendly personality. It's all about working together as one great team after all it's our people that are at the heart of our business. It's a fantastic opportunity to add to your own development, and a chance to learn more about us as a business. It could open up even more opportunities with us. You'll need to be passionate about beauty and our products, along with really great customer service skills. But it isn't just about experience, we're interested in seeing a bit more, the real you and that makes us all feel good. Our Diversity and Inclusion commitment Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role. Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us. About the role You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that's listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn't considered or simply offering a basket - it's the little things that make a differenceGet to know our in-store offers and schemes and promote them - the more info we can give our customers the better.Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock roomsWork with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of What you'll need to have Full training is provided for this role, and we are looking for people who:Excel in a varied environment, working at paceCommunicate and listen effectivelyEnjoy working as part of a team, promoting a collaborative team dynamicKnow that the little things make the biggest difference for customer interactionsDesire to be a proud brand ambassador for Boots and help our customers find the best products for them It would be great if you also have Experience providing customer care and delivering great customer service but this is not essential. Our benefits Boots Retirement Savings PlanGenerous employee discount plus enhanced discounts for Boots brands, Boots Opticians and Boots Hearingcare We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility).Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots We're always looking for people who care about changing things for the better. You'll join a company that is evolving and always looking to improve.We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.As the heart of everything we do at Boots, it's with you, we can change for the better.To find out more about life and careers at Boots, click here. What's next If your application is successful, you will be invited to attend an in-store interview within the next 14 days.We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours.If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.