GENUINE CAREER DEVELOPMENT OPPORTUNITY (company known for progressing/supporting staff).
Real chance for someone with telephone-based customer service experience to boost their prospects and get their foot in the door within the UK's biggest sector.
As the Customer Service Move Manager, you will be the main point of contact for customers, assisting them throughout their move, from the point of booking up to delivery.
They are currently seeking a Customer Service Move Manager for their team based in Surrey.
We are currently working with a family run business who specialise in international removals.
Posted by Nigel Frank International • £55K/yr to £65K/yr
I am working with a global recognisable organisation who are looking for a Voice of Customer to join their data and insights team.
This industry leader has invested heavily into this team and are now looking for an experienced manager to join them and take the lead on a number of exciting projects focused around consumer analytics and customer experience.
You will manage a team of three and support the wider analytics team, taking the lead on all things customer analytics.
You'll take ownership of customer enquiries and handle them effectively, proactively, and positively, ensuring that accurate information is provided and that inquiries are managed efficiently in accordance with targets.
With experience using telephony and CRM systems, you'll be responsible for delivering high-quality inbound and outbound services through various channels, including telephony, postal mail, email, web services, and self-service portals.
Are you committed to delivering excellent customer service
If you have a proven track record in delivering positive customer outcomes and an ability to manage customer expectations with excellent communication skills, this could be a great opportunity for you to join our Customer Service Sales team.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.