CUSTOMER SERVICE ADVISOR CENTRAL LONDON FASHION BRAND £25,000
Based in a team of 3, you will be responsible for managing all email & social communications with customers, ensuring that they receive the best possible service when shopping with the business.
This is an exciting opportunity for a Customer Service Advisor to join a successful team & global fashion brand.
Supported by the Customer Operations Manager and working closely with the Delivery team and our service partners, you will work to deliver successful onboarding of new metering points and revenue and cost validation in line with our Customer Experience framework, and ensure we are fully compliant with regulations and standards that apply.
You will be a member of the Asset Performance and Operations team & report to the Customer Operations Manager.
This role is central in ensuring our client delivers market-leading customer service to our customers, resulting in excellent customer satisfaction.
Posted by RecruitmentRevolution.com • £70K/yr to £125K/yr
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For the next 2 mins we ask you to clear your mind, forget what you think you know about working for a ServiceNow partner and allow us to showcase what life at UP3 looks like.
The job title might look the same, but life at UP3 is definitely not.
In-Person & Online Customer Service Advisor / Customer Care Representative who has previous experience in a similar Customer Support / Customer Contact environment with excellent interpersonal and communication skills, who is able to act with diplomacy and tact is required for a well-established organisation based in East London.
APPLICATION PROCESS: Candidates will be required to complete an Application Form, which we will send out in a separate email.
Their customers are critical to the success of the brand both B2B and B2C.
A rapidly growing, niche hair care brand, is looking for a Customer Service Lead with at least 4 years experience to join their team in London on a full-time, hybrid working basis.
The company is expanding from the UK to international markets with ambitious plans over the next few years.