Our client is one of the UK's leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector.
Hybrid Working - 2/3 days at homen (37.5 hour week Mon to Fri)
Working pattern: varied shifts including early mornings (from 5:45am), afternoons, late evenings (until 10.00pm) and weekends, to be discussed at interview
My client is looking for a Customer Service Coordinator based in Lichfield, you will report to the Head of Customer Services and provide world-class customer service support function to Franchisees and customers across all market sectors.
You will be required to understand the franchisee's business objectives and the support they will require at various stages of the company's journey.
You will be required to build and develop strong working relationships with the Franchisees, promoting a collaborative and mutually respectful partnership.