Our client is one of the UK's leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector.
Hybrid Working - 2/3 days at homen (37.5 hour week Mon to Fri)
This role will also include working at our post office counters.
Working pattern: 3 to 4 varied shifts over 7 days, including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview.
Your primary objective will be to ensure customer satisfaction by delivering prompt, efficient, and personalised support.
We are seeking a dedicated and empathetic Customer Support Advisor to join our fun and friendly team.
As our new Customer Support Advisor, you will act as the front line of our company, providing assistance and guidance to our customers regarding products, services, inquiries, and issues they may encounter.
Working pattern: 5 varied shifts over 7 days including early mornings from 6am (store opening), afternoons, late evenings until 10pm (store closing) and weekends, to be discussed at interview.
Our client a leading company within the Healthcare sector is seeking a Customer Issue Resolution Representative to join their business on a temporary contract until December 2024.
As a Customer Issue Resolution Representative you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world.
Here, you will make an impact by
End-to-End CIR Management - handling customer issues related to billing, collections and complaint management - this includes disputes, returns, adjustments and collection activities to secure timely payment and short cycle time for customer complaints.