My client is looking for someone who will be mainly responsible for the accurate process of customer quotation and order requests.
You will have to own the customer's needs by proactively following up on responses and promised actions, act as a liaison between the customer and other departments to resolve customer queries and cover the timely handling of all associated queries from customers.
I'm looking for a Customer Service Admin temp to start asap with one of the UK's leading specialists in their field, this opportunity would be to join their busy customer orders fulfilment team on a full-time and temp basis for the rest of the year, but very much looking at a long term permanent role.
As a temp the plan would be to get someone started and trained on the phones/email systems quickly and help with what is expected to be a busy few months, and then slowly training this person on the orders side, leading into a permanent role if that's what you're looking for.
The Orders Department is the beating heart of the business; processing customer sales orders and ensuring that they deliver great service to their customers by phone and email.
Our client, one of the UK's leading biotech companies, are recruiting a Senior Customer Service Team Specialist to join a friendly, close knit team.
This is a full-time temporary role, covering maternity, for up to 12 months and is focused on providing first class end-to-end solutions to a wide range of customer enquiries.
Key Tasks/Responsibilities for Senior Customer Service Specialist
Taking a lead role in the team, balancing regular customer enquiries with high level account management and dealing with issues and escalations.
My client is looking for a French customer service specialist who will be mainly responsible for the accurate process of customer quotation and order requests.
You will have to own the customers' needs by proactively following up on responses and promised actions, act as a liaison between the customer and other departments to resolve customer queries and cover the timely handling of all associated queries from customers.
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.