Manage all inbound customer service enquiries via phone, email, and CRM system, ensuring a professional and efficient response.
Triage enquiries to the appropriate departments, including Account Managers, Customer Success Teams, and Technical Support, while handling general enquiries independently.
General
Major Recruitment Oldbury are delighted to be recruiting for a professional, forward thinking organisation in the Tamworth area, who are actively seeking an experience Customer Service Coordinator to join their busy office.
Posted by Macildowie Recruitment and Retention • £24K/yr to £26K/yr
General
With a solid customer services ability and clear telephone manner, you will also be responsible for carrying out a range of daily administration tasks.
Key responsibilities
Assisting and supporting the management support team to ensure that tickets are Triaged promptly and within SLA.
Overview
Working for an outstanding and well-established IT outsourcing company, the Successful Customer Operations Coordinator will be responsible for providing support and co-ordination of telephone calls and ticket delegation to the Service Delivery team.
Exciting No7 Counter Manager role helping customers with skincare and beauty needs.
Delivering a great customer experience will be second nature to you creating authentic relationships with customers will be at the heart of everything you do.Who We AreFive iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP.
We believe in creating the best in beauty for everyone!We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.We are an equal opportunity employer.