We are seeking a dedicated Customer Service Agent to join our clients Sales Support Team within the Customer Support Department.
The successful candidate will be responsible for responding to customer queries received via phone, website, or email, processing orders, and resolving any issues that arise.
The goal is to ensure a high level of customer satisfaction.
Handle incoming calls from our clients and try and resolve the issues without the need for an expensive engineer to go out on site.
Job Description
We are looking for a Customer Service Representative who can handle inbound calls from our clients and provide first-line technical support.
The ideal candidate will have a strong customer service background with the ability to troubleshoot and identify issues related to our products, ultimately reducing the need for on-site engineer visits.
Posted by First Recruitment Services • £25K/yr to £27K/yr
We are seeking someone with retail based face to face customer services experience, preferably with a background of working in a home improvements / DIY business or having strong home improvements / DIY experience themselves.
We are delighted to be partnered with our established and highly reputable client as they seek to recruit a Customer service advisor (retail) to join their team on a full time basis.
This is an excellent opportunity to join a forward thinking business who have shown exceptional levels of growth and who have a great reputation within their field.