Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments.
Role Overview
The role is responsible for managing the Field Service Engineers (FSE's) resource diary.
My client is looking for an experienced new team member to join their company and oversee the running of their customer service department.
The successful candidate will be responsible for continually improving the Customer Service experience for customers to ensure that they are delivering a premium end-to-end service.
Exciting Head of Customer Services Position - Up to £55,000 DOE - Slough
You will be an integral part of the business, managing customer needs and identifying potential solutions and renewal opportunities.
About the opportunity -
Now hiring for a Customer Support Executive to join us at a group that oversees several world leading automotive brands based in either Coventry or Slough.
The role is wide-ranging and includes providing administrative support to Senior Managers in addition to providing exceptional customer service and support to clients.
This is a fantastic opportunity to join this small, friendly team and really make an impact!
We are delighted to be working in partnership with this specialist business in the medical sector as they grown their UK operations team.
Working in the customer service finance team you will work with customers to organise early settlements, maturities and terminations.
Length of Assignment: Ongoing
Our client is a prestigious company on the trading estate in Slough, they are looking for an exceptional Customer Service Executive to work in their team.