Our client based in Northamptonare seeking a skilled and dedicated Customer Service Administrator to join their Failure Analysis team.
In this role, you will be responsible for providing exceptional customer service and administrative support to ensure the smooth operation of their failure analysis processes.
The ideal candidate will have excellent communication skills, strong attention to detail, and a customer-focused approach.
Do you have a consultative account management & customer service style?
Are you an ambitious Customer Service Team Leader,Telesales Manager, or Internal Sales Team Leader?
We are an international manufacturer of world-class material handling / automation related product solutions, into key segments including: Food & Beverage, Warehousing, Distribution, Courier & Express Parcel, Automotive, Airport Logistics, etc.
We are working with a fantastic organisation in the Northampton area that are looking for Customer Service Administrators to join their dynamic and friendly team.
This is a vibrant and busy team, and there are great opportunities for a long term career.
Manage the administration, order placement, customer calls for all accounts.
General
As Account Executive/Customer Service you will be responsible for the customer service functions for all accounts as well as managing a specific portfolio of small to medium sized customers.
Our client, based in Northampton require an Account Executive/Customer Service individual to join their team to strengthen existing customer relationships and expanding products into existing customers and increasing customer satisfaction.
At Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
You'll help with frame adjustments, repairs, and fittings.
Takes care of standard order and quotation processing and follow up by telephone while pro-actively challenges these (mainly during call) to find added value for customer.