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SF Recruitment are currently recruiting for a Part-Time Customer Service Advisor to work for a fantastic client of ours based local to Annesley. This is a 12 moth Fixed Term Contract for Maternity Cover. The Part Time Working Days/Hours are are 9am-2:30pm Monday-Friday. Our client is looking for a customer service professionals who has previous experience working in a fast-paced customer service environment. A successful candidate will be the main point of contact for customers who wish to place an order or have a complaint/comment about the service or products provided by our client. You will need to establish an efficient, friendly, helpful and welcoming approach with every caller providing them with a memorable level of service, which promotes customer loyalty and recommendation. Main duties will include - Creating a positive first impression and attitude by taking orders in a friendly and efficient manner - Completing every order thoroughly so that orders can be processed efficiently and be delivered correctly within agreed time scales - Manage customer complaints and queries received and delegate as necessary ensuring that they are responded in a manner to express appropriate understanding - Create a positive first impression and attitude, speak with a smile and use a friendly tone - Respond to email enquiries/complaints. - Provide a polite, fast, and accurate response to incoming telephone calls particularly in busy periods. - Helping every customer that requires assistance no matter what the query, including web order assistance. - Assist with general office admin as required. - Downloading and editing incoming orders. - Assist with incoming online chat. Our client requires immediately available people who can commit to a straight start. You must have had previous customer service experience and will need to have a good telephone manner. Our client needs candidates who are hardworking, motivated and must have a genuine interest in customer service and enjoys going above and beyond to ensure customer satisfaction. If you think you have the relevant experience and are immediately available, please apply today with your updated CV and we will come back to you if suitable for the role.
Position:Gateperson/Traffic Marshall Location: Hucknall, Notts Rate: £17.00p/h Start Date: ASAP Randstadcpe are looking for an experienced Gateperson/Traffic Marshall (must hold a current CSCS card and Traffic Marshall ticket) to work in Hucknall, Notts. Responsibilities: Monitor and control access to the site, ensuring only authorised personnel and vehicles enter. Check identification and credentials of individuals entering or exiting the premises. Maintain accurate records of all visitors, deliveries, and vehicles entering or leaving the site. Direct vehicles to appropriate parking areas and coordinate traffic flow within the premises. Assist in maintaining a safe working environment by enforcing site rules and regulations. Report any suspicious or unauthorised activities to the appropriate authorities. Communicate effectively with site staff, contractors, and visitors. Perform other related duties as assigned by the site manager. Requirements: Strong attention to detail and the ability to follow instructions accurately. Excellent communication skills to interact with diverse individuals on-site. Ability to work effectively under pressure and maintain composure in challenging situations. Basic computer skills for record-keeping purposes. Physically fit and capable of standing for extended periods. Application Process: If you are interested in this Traffic Marshall/Gateperson vacancy please call Sallie at the Randstad Birmingham Office on Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.