The primary purpose of the role is to manage a team of between 10 - 15 telephony agents to deliver service excellence for both our client and its customers.
Primary Purpose of Role
Up to £32,000 plus uncapped commission and excellent benefit package
The successful candidate must have experience of working in a customer service environment, with excellent communication and organisational skills.
This is a fantastic opportunity for someone who is looking for a new challenge within the travel industry and to further their customer service experience with a travel company based in South Essex.
JOB DESCRIPTION
Dealing with all customer queries by telephone, email and on occasion, face to face.
My client, a leading organisation in their field are seeking a Customer Services Executive to join their established team.
Up to £30K Excellent Benefits
This role is based from my clients' offices in Witham and due to their location, the successful candidate must hold a full UK driving license with access to their own vehicle.
My client is seeking a Customer Service Administrator to join their established team.
You will be responsible for providing exceptional customer service to over 250 regular customers - internal and external.
Work to key KPI's to ensure the highest levels of customer service are maintained and improved upon and ensure any issues that arise are resolved to an amicable conclusion ensuring customer services expectations are exceeded.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
Answer incoming calls from our clients' customers to discuss and arrange suitable resolutions based on their personal circumstances and our clients' criteria.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Are you a friendly and dynamic individual with a passion for providing exceptional customer service?
Benefits: Hybrid working available after probation, life cover x 2 basic salary, 20 days annual leave plus bank holidays plus up to 4 additional days for Christmas, employee assistance programme, pension scheme.
Our client is seeking a Sales Executive to join their dynamic team.
Are you a motivated and driven individual looking to join a successful organisation?
With a passion for sales and a talent for building relationships, this is an exciting opportunity to contribute to the growth of our client's business.
With flexible working hours and a supportive work environment, this is an exciting opportunity for someone looking to make a positive impact in a customer-focused role.
Our client is seeking a Sales Administrator to join their dynamic team at their Head Office in Witham.
Are you a detail-oriented and proactive individual with excellent communication skills?