The First Line Team Leader is responsible for leading the team of First Line Support Analysts.
The role is responsible for the completeness and accuracy of the Shift and On-Call patterns and the general wellbeing of the First Line Team as well as other team leadership duties as defined below.
You will act as the escalation point for the First Line Team, ensuring that the team who support our clients respond to all queries and issues within defined quality and within S.L.A.
As a Team Leader within the Corporate Services Team, you'll play a pivotal role in guiding and mentoring our junior staff while ensuring the highest standards of quality and accuracy.
Your day to day will include:.
General
Overseeing and reviewing management accounts for both UK and multi-national companies, providing expert guidance and support.
Are you a newly qualified Auditor looking to take the next step in your career and become a Team Leader?
A very exciting opportunity has arisen within an extremely reputable Top 40 Practice who are looking for an Audit Team Leader to join their friendly team in Leatherhead.
You will be working with clients that you would expect to work with at an International Firm in London and not only do you get a London weighted salary without that dreaded commute, you also receive an array of benefits including fantastic progression opportunities, time off in lieu and flexible working arrangements, along with much more!
Leadership is the challenge to be something more than average!
Client: We are looking for a tenacious, experienced, and highly engaging Senior Project Manager - Operations for our super cool, creative and caring client - a very established full-service creative events and engagement agency delivering magic for audiences in virtual, hybrid and live events, strategy, content, production and technology.
Maintain regular interaction with both customers and partners, via email and phone, to maximise account resolution whilst maintaining strong relationships.
Agreeing repayment plans where appropriate or referring to Recoveries for action where necessary.
Manage an assigned portfolio of accounts to minimise the volume that progress through the collections cycle.