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Administrator / Customer Service Support £24,000 - £25,000 Swanley Job Description This role is to provide efficient and effective administration support to the Operations Team Leader and Operations team to ensure the smooth delivery of jobs for our clients. The role requires excellent customer service skills as well as a positive 'can do' approach, ability to multi task, prioritise and problem solve, able to work on your own initiative and calmly under pressure. Key Functions: Internal call handling National account dashboard management on our bespoke system, KMS Quality checking of reports Booking or assignment of appointments in utilising KMS Data entry General administrative support for CRM's Skill Sets: Positive, outgoing personality with can do attitude Problem solver, multi tasker, finisher High attention to detail and methodical approach Ability to prioritise and change priorities at short notice Very process orientated An exceptional communicator both on a telephone, electronic and face to face Ability to work as part of a team as well as independently Key Working Relationships National clients Affiliates/Sub contractors CRM Team members
Customer Service Administrator £23,000pa - 25,000pa Swanley Monday to Friday 9:00am-5:30pm (1 hr lunch break) Hybrid (2 days at home - after probationary period) Benefits include 23 days hols BH, Health Insurance, Pensions etc working with a prestigious business in Swanley who are recruiting for an experienced Customer Service Administrator. This is your opportunity to be part of an amazing and friendly team, as you use your skills and experience to provide excellent customer service to various clients. Responsibilities include: Taking inbound calls/emails and responding with excellent customer service Dealing with customer enquiries Booking appointments using their internal systems Data entry Candidate Profile: Previous experience in a customer-facing role Strong administrative skills Excellent and effective communicator (telephone/email) Proficient IT literacy They are looking to hire immediately, so apply today! At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you. KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...