The Customer Services Team Leader will be responsible for overseeing the team's performance which will include planning, coordinating, coaching and developing plans to achieve the departments targets.
An exciting opportunity has arisen for a Customer Service Team Leader to join an established team on a full-time, permanent basis.
The successful candidate will ideally have experience working within a supervisory role, leading a team.
My client based in St Ives Cambridgeshire are currently recruiting for a Customer Service Team Leader to join their team on a permanent basis offering a salary of £28-33,000, depending on experience.
The position is full-time, with a 37.5-hour workweek.
Core hours are 7.5 hours per day, between 8:00 AM and 5:30 PM.
The current Customer Service Manager is looking to move on (timescales to be agreed) and my client is looking to bring a suitable candidate in now to learn about the products, services, clients and then step into the management position.
Whilst no actual timescales have been set my client is looking for the successful individual to initially start working within the customer service team ensuring they know & understand every aspect of the department which they envisage might take between 6-12 months.
I am delighted to have been selected to recruit this pivotal role for my multi-national, award-winning client based in Dewsbury.
We are seeking an Customer Service/Internal Sales Team Leader for our client based in Hollywood, Birmingham!
Join a family-run manufacturing firm with more than 75 years' experience, spanning three generations!
Our clients company was originally founded to reuse corrugated boxes after WW2 - staying focused on encouraging and providing greener alternatives, using renewable and sustainable sources, as well as recycled materials.
We are seeking a dynamic Customer Service Team Leader to join our team and lead our customer service department towards excellence.
In this role, you will be instrumental in supervising and managing our customer service team to ensure unparalleled support is delivered to our valued customers, while meeting Key Performance Indicators (KPIs) consistently.
If you are passionate about health, wellness, and providing exceptional customer service, we invite you to join us on our mission to empower individuals to live healthier, happier lives.
We are looking for someone who has experience supervising a customer service team, along with excellent communication and organisation skills and who enjoys working in a busy working environment!
We are on the lookout for a Customer Service Team Leader to join one of our lovely clients who are based in Southall!
The primary purpose of the role is to manage a team of between 10 - 15 telephony agents to deliver service excellence for both our client and its customers.
Primary Purpose of Role
Up to £32,000 plus uncapped commission and excellent benefit package
The First Line Team Leader is responsible for leading the team of First Line Support Analysts.
The role is responsible for the completeness and accuracy of the Shift and On-Call patterns and the general wellbeing of the First Line Team as well as other team leadership duties as defined below.
You will act as the escalation point for the First Line Team, ensuring that the team who support our clients respond to all queries and issues within defined quality and within S.L.A.