The Customer Services Team Leader will be responsible for overseeing the team's performance which will include planning, coordinating, coaching and developing plans to achieve the departments targets.
An exciting opportunity has arisen for a Customer Service Team Leader to join an established team on a full-time, permanent basis.
The successful candidate will ideally have experience working within a call centre environment, a good understanding of CRM, reporting and experience leading a team.
My client based in St Ives Cambridgeshire are currently recruiting for a Customer Service Team Leader to join their team on a permanent basis offering a salary of £28-33,000, depending on experience.
The position is full-time, with a 37.5-hour workweek.
Core hours are 7.5 hours per day, between 8:00 AM and 5:30 PM.
The role of Customer Service Team Leader is a critical one, requiring the ability to inspire a team, resolve customer queries and complaints, and play an integral part in a highly regraded not-for-profit business in Walsall.
Our client is a not-for-profit business.
They employ hundreds of staff and service thousands of customers in the Walsall area.
The current Customer Service Manager is looking to move on (timescales to be agreed) and my client is looking to bring a suitable candidate in now to learn about the products, services, clients and then step into the management position.
Whilst no actual timescales have been set my client is looking for the successful individual to initially start working within the customer service team ensuring they know & understand every aspect of the department which they envisage might take between 6-12 months.
I am delighted to have been selected to recruit this pivotal role for my multi-national, award-winning client based in Dewsbury.
NMS Recruit are seeking an experienced Customer Service Team Leader for a thriving telecoms business based in the North West.
The Team Leader will be a high energy motivated leader and will be required to be present and visible to drive team culture and positivity to the business and their Agents.
This role is critical in leading, guiding, and enhancing the team's capabilities to deliver the network deliveries throughout the end to end journey.
We are seeking an Customer Service/Internal Sales Team Leader for our client based in Hollywood, Birmingham!
Join a family-run manufacturing firm with more than 75 years' experience, spanning three generations!
Our clients company was originally founded to reuse corrugated boxes after WW2 - staying focused on encouraging and providing greener alternatives, using renewable and sustainable sources, as well as recycled materials.
We are seeking a dynamic Customer Service Team Leader to join our team and lead our customer service department towards excellence.
In this role, you will be instrumental in supervising and managing our customer service team to ensure unparalleled support is delivered to our valued customers, while meeting Key Performance Indicators (KPIs) consistently.
If you are passionate about health, wellness, and providing exceptional customer service, we invite you to join us on our mission to empower individuals to live healthier, happier lives.
We are looking for someone who has experience supervising a customer service team, along with excellent communication and organisation skills and who enjoys working in a busy working environment!
We are on the lookout for a Customer Service Team Leader to join one of our lovely clients who are based in Southall!