Customer Support Specialist - Hedge End - £24,500 - full time hours - office based - Hybrid role working from home 2 days a week
They require an exceptionally talented Customer Support Specialist to work within their B2B team to help promote products and services and provide advice and support.
We are working with a world leader in renewable energy solutions who have achieved a strong name within a global market, and they are now looking for an additional person to join their team.
You will be supporting the Customer Service team taking on various responsibilities, from talking to customers via telephone and email, maintaining good relationships with the customers, and dealing with any queries, escalating the more complex enquiries, also involving a range of administrative duties.
We are recruiting for an exciting opportunity to join a brilliant small business as a Customer Service Advisor.
This role will be dealing with the all-round customer relations.
As a Customer Service Advisor, you will be working as part of a team in supporting the Sales and Customer Service Managers and ensuring all customer needs are met and anticipated.
An excellent opportunity has just become available for a Customer Service Advisor to join an innovative and family run business based in Southampton.
Responsibilities of a Customer Service Advisor
Expertly handling customer enquiries via telephone and email.
You'll be the first point of contact for customers, assisting them with inquiries, resolving issues, and recommending products or services to meet their needs.
As a Customer Service Sales Assistant, providing exceptional customer service while also driving sales and revenue growth.
This role requires a blend of strong interpersonal skills, sales acumen, and a passion for delivering outstanding customer experiences.
As the primary point of contact with Customer Service Representatives (CSRs), you will play a crucial role in maintaining inventory levels of service-related materials.
Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team.
In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager.
Platinum Recruitment is working in partnership with a fast-growing technology business with offices located across the UK and they are looking for a Customer Service Advisor.
Our goal is to maximise operational effectiveness and make work easier for our clients using cutting-edge workplace technology.
Why choose our Client
My client is a leading nationwide service provider specialising in Managed Print Services, IT and Telecoms.