Posted by Micheldever Tyre Services • £23,795.20/yr
Micheldever Tyres is looking for a customer focused Customer Contact Sales Advisor to handle inbound customer service calls quickly and efficiently, converting enquiries into bookings or sales.
Track, monitor and resolve complaints to maintain customer service standards and maintain superb online reputation by picking up on negative and positive online reviews and resolving them with the help of the operations team.
Look after live chat enquiries through our website, manage inbound email enquiries and complaints, manage inbound social media enquiries and complaints and set up and update customer records, maintaining the CRM database.
Posted by Morgan Parkes Recruitment Limited • £25K/yr to £26K/yr
General
The role requires an experienced Customer Service Advisor is able to multi task answering incoming queries effectively using predominantly email and live chat.
This company prides itself on excellent staff retention due to their friendly environment, great benefits and career development opportunities.
Description
We are currently recruiting for a competent and enthusiastic Customer Service Advisor with excellent communication skills to join a small team within a busy, successful and well-established company based in Tanworth in Arden, near Solihull.
The role involves inbound call taking, customer queries related to problems with boilers/arranging engineers to fix ... eventually you will be trained up to sell warranties on the boilers (so you can earn commission)
We are recruiting for a new Customer Service opportunity in Warwick!