________________________
___________________
______________________
____________________
______________________
______________________
_____________________
______________________
___________________
_______________________
Customer Services Supervisor £25,000 - £28,000, North Chailey, Monday to Friday, 8:30am - 4:30pm or 9am - 5pm depending on work requirements, 20 days holiday BH birthday off (in leave year following successful completion of probation), Private Healthcare (with Vitality) after successful completion of probation, car parking, discount on company product. The Role We are working with a reputable brand based in North Chailey who are seeking a Customer Services Supervisor to join their team. You will be responsible for motivating and supporting a small team as well as taking a hands-on approach to the day-to-day customer service function of the business. You will be responsible for: Responding to a high volume of emails and calls from consumers each day. Providing exceptional customer service in response to consumer/customer enquiries and complaints. Managing consumer orders throughout the order cycle and ensuring any changes are communicated effectively. Leading and motivating your team to ensure the department is working efficiently. Requirements We expect the successful candidate to have extensive Customer Service experience, ideally with supervisory experience. Previous experience working in a manufacturing, FMCG, or warehousing environment would be an advantage. You will need to be a confident communicator, able to work in a fast-paced environment and adapt quickly. This role would suit someone who has worked as a Customer Service Supervisor or a Customer Service Team Leader Company Information This is a fantastic opportunity to join a premium brand at an exciting point in their growth journey. Due to the rural location of this business, you will need to drive and have your own transport. Package £25,000 - £28,000 North Chailey Monday to Friday, 8:30am - 4:30pm or 9am - 5pm depending on work requirements. 20 days holiday BH birthday off (in leave year following successful completion of probation) Private Healthcare (with Vitality) after successful completion of probation Car parking Discount on company product. Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
We are looking for somebody to join the buying department in our friendly team as a Buying Office Administrative Controller. This position is suitable for someone just starting their career or someone already possessing the relevant transferable experience but looking for a change in direction and workplace. Role Overview Working with suppliers and other departments at all levels, this Buying Administrative Controller position will involve, but is not limited to: Stock management, including ordering and maintaining stock levels. Assisting in the management of our product inventory. Creating and maintaining system and Excel reports. The import, export, and maintenance of data held on Gardners databases (training will be supplied in relevant Microsoft software and Gardners own custom software). Day-to-day administration tasks in line with company best practice. The buying team promotes a strong team culture. You will be working with various members of not only the team but other departments, publishers and colleagues at all levels. It is key you are able to work well as part of a team but also to be able to work on projects alone. The office is based within our Eastbourne offices. The hours for this position are from 9am - 5.30pm, Monday - Friday. Essential Skills Good organisational skills Confident working knowledge of the Microsoft suite, particularly MS Excel Ability to prioritise workload effectively Good communication skills, both written and spoken Ability to work accurately and efficiently within set timeframes Able to work under instruction and use your initiative Apply for this Buying Administrative Controller role today! About Company Gardners is one of the world's largest wholesalers of English language books, eBooks, eAudiobooks, Gift & stationery. Based primarily from our Eastbourne premises, we are proud to be a family-run business with our staff at the very heart of what we do. Our departments and team's combined effort ensures we offer a first-class service to our global customer base, combined with a fast delivery service. At Gardners, we recognise that our people are our strength, and the diverse talents they bring to our collaborative workforce are directly linked to our success. We are an equal opportunities employer and place a high value on diversity and inclusion across all departments.