Reporting to the SOC Customer Service Manager, you will be responsible for managing and developing client relationships and bring onboard other partners or end users to grow revenue.
Responsibilities
Create and own Account Management plans for 3rd Party Installers and SOC Clients.
Essentially you will have proven experience in the automotive industry working in a customer service focused role, with ability to multi-task and adapt to changing priorities.
Basic Sage accounts would be an advantage to assist the Office Manager in absence but not essential.
You will have exceptional administration skills, with experience in MS Office and basic Excel.
An excellent Customer Service opportunity to suit someone looking progress their Customer Service career.
You will be required to deliver excellent customer service to all customers, as an 'information and administration provider' providing the highest level of customer satisfaction.
This role is hybrid, based at the Head Office of a corporate global company in Milton Keynes.
The role would suit someone with at least two years' experience in a fast-paced telephone-based collections environment, within a personal loans' environment.
If you are truly customer-focussed and want something different to the stuffy, corporate environment of the bigger corporates, then this role is an exciting opportunity for you.
We are delighted to offer a unique and exciting opportunity to join a dynamic, innovative, and fast-growing established fintech lender.