The Customer Service Executive frequently works with our client's other teams to offer assistance to customers, whilst collaborating with the Product and Design and Digital Marketing teams to create a voice or tone for communicating with customers.
£12-£14 per hour; About the role
The role also includes sharing knowledge and training the new Apprentices who join the business.
Our established client is looking for an Inbound Customer Service executive for an initial period of 3 months immediate start based within a busy customer services department.
All the calls are inbound and will be dealing with general customer questions and updating a database, using on line web chat and converting inbound sales enquires.
Hours are Monday to Friday between 8.30 to 18.00 (37.5 hours) 9-5, 10-6, 8-4
Our client is a well know and established business in Redditch who are looking for a Customer Service Administrator on a 12 month fixed term contract ( with possibility for a permanent role for the right candidate) to join their small customer service team.
They may be a small team but they look after their huge existing customer base with all operational aspects of the customer relationship offering the best service.
This team is responsible for processing all the sales orders and liaising with other departments to ensure a smooth information flow and high standards.
We are seeking an exceptional Assistant Director of Customer Service and Transformation to lead the creation and operational excellence of a new Customer Experience approach and Customer Hub, for a local authoruty in Surrey.
Are you a visionary leader with a passion for transforming customer experiences?
Sales Executive role: As a Contact Centre Sales Executive you will play a pivotal role in driving the sales efforts through outbound calls to potential clients.
We are seeking a dedicated Customer Service Administrator for an immediate start on a temporary basis, lasting 3 months.
This role is integral in providing essential administrative support to our daily operations, ensuring the smooth running of our customer service functions.
The successful candidate will play a key role in managing documentation, handling phone calls and emails, resolving queries, and ensuring timely delivery of goods for appointments.
To provide an efficient administration service to support the Customer Service Manager in ensuring that all customer requirements are delivered in a professional and timely manner and that the department maintains an excellent reputation for customer care.
Responsibilities
Handling incoming calls from customers, sales team, and suppliers ensuring that the appropriate responses are provided.
General
Our international client based in Blackburn, Lancashire requires an experienced Customer Service Administrator to join their team for a minimum period of 6 months.