A busy sale office requires a Customer Service Assistant to manage client order requirements and arrange deliveries, good customer service skills are need for this role.
Some of your duties will include
Dealing with orders received from customers over the telephone and by email.
Managing customer order requirements from instigation stage through to delivery stage.
We are seeking an individual with customer service experience, you will have ideally have worked previously within a customer service focused environment, perhaps within an inbound and outbound contract centre or call centre environment.
This position is initial a 12 month fixed term contract.
Assisting in the Customer Service Department with a wide range of administration and sales support tasks.
Liaising with customers via telephone and email and understanding their individual wants and needs.
General
A friendly Customer Service Assistant with excellent communication skills is required to join this growing local Company, there will be plenty of opportunity for progression available for the right person.
We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS.
Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic issues, as well as maintaining an exemplary level of customer service.
Ensuring issues are resolved efficiently and satisfactorily.
Sales and Customer Service - No Experience Required
You do not need previous sales or customer service experience, but a can do attitude and self motivated & enthusiastic personality is a must!
Due to massive growth over the last 6 months, our client are looking for bubbly, enthusiastic new talent to join their sales and customer service team.
Come and join our clients team based in Surreyas an Accounts Processing Assistant with immediate start:
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of the client including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
The Role
This is an important, customer facing role supporting the provision of excellent customer service, administrative and financial functions.