This is an excellent opportunity for a Customer Service Administrator to join a business consulting and services business in Jarrow.
In this role, you will be supporting clients throughout the process from initial customer onboarding to certification.
You will be able to consistently follow procedures to ensure that each stage of the client's interaction is documented and that they continued to be moved through the process as smoothly and as efficiently as possible.
As a Patient Support Advisor, you will be responsible for responding to and documenting customer technical enquires via phone calls and emails.
Join our client's team as a Patient Support Advisor and make a real difference in the lives of patients and their support persons.
You will engage with prospective and current customers, including patients, their support persons, and healthcare professionals, providing them with the best possible resolution to their concerns.
Your passion for optometry, will support our ambition to See More, Be More' for our customers, maximising their lifestyle through appropriate eyecare and eyewear solutions.
In our stores, you will get to work with some world class technology including Automated refraction, non contact tonometry, automated keratometry, Fundus Camera, Visual Field Analyser, OCT and Automated Phoropters to name a few.
At Vision Express, you'll get to work with some world class technology including automated refraction, non-contact tonometry, automated keratometry, fundus camera, visual field analyser, OCT and automated phoropters to name a few.