Takes care of standard order and quotation processing and follow up by telephone while pro-actively challenges these (mainly during call) to find added value for customer.
Our client is looking for a Customer Service Specialist who has a good telephone manner and is willing to take on a new challenge as a Debt Collection agent.
The salary offered for this role is £22,337.
Performance bonus potential of up to £3000 per annum.
Customer Service Advisor / Contact Centre Agent / Customer Care Representative with a great combination of administrative, customer service and organisational / time-management skills, as well as a good understanding of Microsoft Office is required to join our team at Truespeed based in Bath, Somerset.
IS THIS YOU
Have you had previous experience working in an inbound call centre environment?
Do you have excellent communication and listening skills?
Are you looking for a customer service role that is more than just answering the phone?
Our retained client is a leading online retailer, with over 20 years of expertise they are true pioneers in what they do and the service they offer their customer.
My client based in Reigate is looking for a Customer Services Support Agent to join their team.
You will be the first point of contact for customers providing 1st line technical support as well as dealing with other enquiries such as invoice and contract queries.