As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
You'll help with frame adjustments, repairs, and fittings.
Do you have customer service experience and an admiration for technology?
Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program
Do you enjoy talking to people and solving issues?
Utilising your technical expertise, you'll provide advice and hands on support to customers by calibrating, testing, repairing, maintaining, supplying, and installing weighing equipment and processes to help them meet their regulatory and operational goals.
Personable, approachable, and meticulous, you'll have a knack for understanding problems to find solutions quickly, communicating concisely, and thrive on collaborating with all stakeholders to deliver first-class customer service.
As a Service Engineer operating from Livingston with travel throughout Scotland, you'll play a pivotal role in expanding our services within these regions.