We are seeking an experienced Customer Service Advisor from an Office/Contact Centre background to join our successful client on a permanent basis to be based in Marlow on a Hybrid working model.
Duties
Engage with customers via phone and internal Contact Centre and CRM systems.
Oversee and process direct customer orders following the internal sales order procedure.
A fantastic company based in High Wycombe are looking for a Customer Advisor to join their team.
The Customer Account Advisor is also responsible for identifying up-sell/cross-sell opportunities and achieving them by working towards a monthly sales target.
Your main responsibility will be to manage customer queries, place orders and process escalations across a number of communication channels.
A fantastic company based in High Wycombe are looking for a Customer Advisor to join their team.
The Customer Account Advisor is also responsible for identifying up-sell/cross-sell opportunities and achieving them by working towards a monthly sales target.
Your main responsibility will be to manage customer queries, place orders and process escalations across a number of communication channels.