We are seeking an experienced Customer Service Advisor from an Office/Contact Centre background to join our successful client on a permanent basis to be based in Marlow on a Hybrid working model.
Duties
Engage with customers via phone and internal Contact Centre and CRM systems.
Oversee and process direct customer orders following the internal sales order procedure.
Posted by Alt Recruitment Limited • £24K/yr to £26K/yr
Our client, a well-known and prestigious brand, is looking for a Customer Service Advisor to deliver excellent customer service in line with the brand ethos, representing the business in a positive manner at all times.
You will be taking incoming calls and email enquiries, dealing with complaints in a professional manner to lead to a satisfactory conclusion.
This involves liaison with the internal teams such as Sales, Manufacturing, Production and Logistics.
A fantastic company based in High Wycombe are looking for a Customer Advisor to join their team.
The Customer Account Advisor is also responsible for identifying up-sell/cross-sell opportunities and achieving them by working towards a monthly sales target.
Your main responsibility will be to manage customer queries, place orders and process escalations across a number of communication channels.
A fantastic company based in High Wycombe are looking for a Customer Advisor to join their team.
The Customer Account Advisor is also responsible for identifying up-sell/cross-sell opportunities and achieving them by working towards a monthly sales target.
Your main responsibility will be to manage customer queries, place orders and process escalations across a number of communication channels.