We are looking for a good customer service person able to deal with the process from start to finish
Please note this role is a hybrid role based in Hayes Middlesex and as you can see a full job description and we need to see a similar job description on your cv
Please note I need the below in your spec if you have done this and also we can not have any gaps in your cv if you have any please fill in what you have done even if it is looking for work
Greenford (Hybrid role, working 2 days from home and 3 days from an office in Greenford).
THE COMPANY
Growing, expanding, leading and sought after global organisation that take excellent care of their people encouraging development from within.
General
INTERESTED candidates must be able to travel to Greenford without having to relocate as this is an urgent role requiring someone to start straight away.
Are you an Administrator with good customer service skills, looking to work locally in Perivale in a newly created position due to growth?
Based in a small team and reporting to an experienced Manager, your role will be hands on and varied.
Are you keen to work for a growing, entrepreneurial retail business where you can utilise your experience, receive full training to undertake a new role and have a role with future progression and increased responsibilities?
Your role is to liaise with other departments and meet the needs of their customers.
Tasks include ship confirming the deliveries, zone booking in with retailers, answering enquiries both on emails and on the phone about the deliveries.
Working as part of the the Tansport team is a key customer facing part of our clients business.
A Planning, Procurement & Sales Administrator is required as a 5th member of the administration team to support direct trade customers across EMEA including processing orders, arranging deliveries and handling queries via telephone and or/email.
What will you be doing
Main contact for customer support, including order processing, arranging deliveries and returns, raising invoices, checking pricing, processing credit notes and handling queries.
Entering customer orders into Oracle ERP system and liaising with customer and internal departments to ensure they are processed, invoiced, and delivered in a timely manner.