Essentially you will have proven experience in the automotive industry working in a customer service focused role, with ability to multi-task and adapt to changing priorities.
Basic Sage accounts would be an advantage to assist the Office Manager in absence but not essential.
You will have exceptional administration skills, with experience in MS Office and basic Excel.
Our client has a vacancy for an Internal Sales and Customer Support Executive to provide a focus on processing incoming telephone and email sales orders and providing technical information and back up service for market-leading products.
Successful applicants will ideally have previous experience of working in a busy customer focused service environment such as telesales or customer service and if you have experience in a fishing environment or you enjoy fishing then even better!
This role comes with a competitive salary for the right candidate.
An excellent Customer Service opportunity to suit someone looking progress their Customer Service career.
You will be required to deliver excellent customer service to all customers, as an 'information and administration provider' providing the highest level of customer satisfaction.
This role is hybrid, based at the Head Office of a corporate global company in Milton Keynes.
Customer Support reports to the Customer Support Manager.
As the first point of contact for external customers and to deliver world class customer service, the role will liaise with sales team and support their activities to achieve agreed business growth, plus communicate with production to ensure orders are right first time.
Customer support is responsible for managing relationships, both existing and new customers on a global scale.