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Customer Service Administrator required for a new, permanent role in Durham. This is a full-time role and based on the outskirts of the city with car parking available. The Role Working in a busy customer service team you will answer and log calls, input data relating to the calls and liaise with stakeholders effectively. You will be required to handle customer complaints in a professional manner and escalate as appropriate. There may be a requirement to support the wider team by visiting customers in their homes to discuss their requirements or hand delivering information letters on occasion. The Person Applicants must have a driving licence and experience of working with the public, both face to face and via telephone. Admin skills are essential along with good IT skills too. Remuneration £24,000 to £25,000 per annum. This is a permanent position and Corepeople Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf our client. By applying for this job you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website.