Out of Hours Customer Service Officer needed in Southwark, £15.44ph PAYE - Reference: RQ1242393
To deal with telephone enquiries, emails, letters and texts from customers in a professional manner, consistent with corporate customer services standards and targets.
Housing and Environment (emergencies) OOH team Monday to Friday 1700-0900, weekends and bank holidays.
A fantastic opportunity has arisen for an experienced Customer Complaints Officer to join a specialist Banking company based in the heart of the City of London.
Our client, a leading manufacturing organisation is seeking a dynamic and customer-focused individual to join their team as a Customer Service Representative with Salesforce experience.
If you are a self-motivated professional with excellent communication and organisational skills, we want to hear from you!
We are seeking a dedicated Customer Relations Coordinator to join our Membership & Customer Relations team.
This role involves acting as an intermediary between customers and GGF Members, ensuring fair and satisfactory resolutions to complaints while upholding the organisation's standards of service.
Reporting directly to the Group Head of Membership & Customer Relations, the successful candidate will be responsible for administering and resolving customer complaints against GGF members efficiently and effectively.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
Answer incoming calls from our clients' customers to discuss and arrange suitable resolutions based on their personal circumstances and our clients' criteria.
A leading pension provider requires a customer service administrator to join their outgoing team ASAP to assist them with a 4 week project to start May 1st 2024.
The role
Communicating with client via telephone, e-mail and webchat.