Your role will also influence and refine complaint-handling practices, ensuring continuous improvement in customer care.
You'll be an advocate for customers, conducting thorough investigations, delivering thoughtful responses, and collaborating across the organisation to secure fair and transparent resolutions.
We are looking for someone to lead complex and sensitive complaint handling, aligning with the high standards of the Public Services Ombudsman for Wales.
Join the Team That Keeps Our Community Safe and Secure!
Our client, a highly respected local government organisation, is on the lookout for passionate individuals to join their essential electronic tagging service team.
Are you ready to make a real impact in your community?
Join the Team That Keeps Our Community Safe and Secure!
Our client, a highly respected local government organisation, is on the lookout for passionate individuals to join their essential electronic tagging service team.
Are you ready to make a real impact in your community?
Join our dynamic Finance team as a Recoveries & Collections Officer, where you'll play a crucial role in managing and collecting outstanding debts, ensuring compliance with legal and regulatory standards, and maintaining excellent client relationships.
Are you a detail-oriented professional with a passion for client care and financial compliance?
In this role, you will efficiently manage a caseload of claims, ensuring the timely and accurate collection of damages, costs, and disbursements.
Posted by Focus Resourcing • £11.53/hr to £13.07/hr
Our client, a fantastic company with stunning offices in the heart of Cardiff City Centre, is recruiting a Customer Query Administrator to join their friend ly team on a Temporary basis, initially for 3 Months with the view to extend or even go permanent at the end of this.
This is a varied role, and we are ideally seeking candidates with good experience of dealing with utilities, energy management, administration, and customer contact.
Flexible hours will be between 8:00am - 5:30pm Monday to Friday.
Posted by Lloyd Recruitment Services Ltd • £11.44/hr to £12.50/hr
General
We need another 5 people with some administration or customer services (face to face or telephone) experience (office, retail or similar), for our client's busy project team.
You'll be fully trained to work on an ongoing project, which provides ongoing administrative support to a busy customer service team.
Posted by Service Care Solutions - Social Work • £14.24/hr
This position is based within the children's services and is fully office based as the successful candidate will be required to help with providing a reception service for the team.
Service Care Solutions are currently looking for an administrative assistant on behalf of Cardiff Council.
In this role the successful candidate will provide general administrative support to the team.