Provide a high quality, efficient, responsive, and costeffective frontline Customer Service that meets the diverse needs of the community and complies with the Council's customer promise, statutory requirements, guidance, and codes of practice.
Contribute to a multi-tasked team responsible for the provision of an excellent and outstanding front-line library, learning and information service providing information, advice and assistance to customers both residential as well as those internal to the organisation, directing to the most appropriate resource where necessary.
General
Library and Adult education from London Borough Tower Hamlets council.
To provide a responsive, high quality, professional and timely support to the Chief Executive/Corporate Directors and associated governance including responsibility for all aspects of the smooth running of meetings, from effective forward planning to attending in person to take minutes.
To be responsible for providing responsive, high quality, professional and timely executive support to the Mayor and for ensuring the Executive Support Team operates efficiently and effectively in a highly pressured environment.
To work collaboratively with the Head of Mayor's Office to ensure that the services provided by the team are strategically aligned with other functional areas to enable a seamless approach to service delivery and to continually improve policies, procedures and processes that meet business needs.