Due to the continued and exciting growth of one of our clients we are currently recruiting for a Customer Service Executive for their growing team.
You will be responsible for servicing inbound phone calls and engaging with prospective and existing customers by explaining the full benefits of the product range and services to grow the business.
Working as part of the Customer Data Change of Tenancy team, the role will interface between the Shared Service Centre (SSC) and the back-office operational teams to ensure our customers and partners receive the highest standard of service at all times and that performance levels are achieved.
In this customer facing/operational role you will be responsible for the management of the change of customer process, ensuring all allocated sites have appropriate terms of supply and any changes are recorded accurately.