As a Customer Services Officer, you will be responsible for providing exceptional customer service to clients and customers while working collaboratively with the team to ensure that all tasks are completed efficiently and effectively.
This company is currently seeking a highly motivated and experienced Customer Services Officer to join their team.
We are currently recruiting for a Customer Services Officer working full time Monday - Thursday 8.45am -4.45pm & Fridays 8.45 - 4.00pm on a temporary basis up to 12 months paying £12.62ph - £13.50ph depending on experience.
They pride themselves on our dedicated Customer Service team, who work tirelessly to ensure the needs of our community are met.
Your new company
We are working alongside a local authority located in the heart of Bournemouth and Christchurch, committed to servicing the needs of the local community.
We are currently recruiting for our client based close to Manchester for a Customer Contact Officer / Customer Service Advisor for a not-for-profit business.
You will be working with an amazing team and for a business who are truly passionate about providing excellent customer service.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.