I am currently recruiting for a Customer Service Officer on behalf a client based in Epsom.
You must have a strong commitment to customer service, as you will be focused on supporting the needs of residents, ensuring that services are delivered on time and in accordance with agreed standards.
You will need outstanding customer service skills, along with excellent IT capabilities.
Manchester City Council is seeking a dedicated Customer Service Officer on an initial 3-month contract.
The role involves supporting Manchester residents with queries regarding the General Election, handling general switchboard duties, and providing information on the cost of living and household support funds.
Day to Day of the role
Serve as the first point of contact for Manchester residents and customers accessing the Customer Service team.
They pride themselves on our dedicated Customer Service team, who work tirelessly to ensure the needs of our community are met.
Your new company
We are working alongside a local authority located in the heart of Bournemouth and Christchurch, committed to servicing the needs of the local community.
Sanctuary Personnel is looking for a competent Customer Service Officer to join our team in Surrey.
As an Customer Service officer, you will play a key role un taking the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Customer Service Officer (Hybrid) needed in Taunton, £12.38ph PAYE - Reference: RQ1277628
Customer Services act as the front door' for customers needing assistance with all services.
This is a busy and highly rewarding telephony based role, handling high volume customer calls relating to a broad range of service including; Elections, Waste, Council Tax, Housing, Parking, Children's Service, Education, Adult Social Care and much more.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
The customer resolution officer will be responsible for investigating and responding to customer feedback and resolving complaints having opportunity to make a genuine difference to the customers experience.
This role is working as part of a small team to deliver the customer resolution service.
Weekly Hours: Full time 37 Hours per week (Monday to Friday)
Industria Personnel are looking for highly motivated Customer Service Representatives to complement our client's friendly vibrant team on a temporary permanent basis!
Are you an ambitious Customer Service Rep looking for a new career?