A market leader in their industry our client is expanding their team, looking for a Customer Service Manager to run a customer service team in a B2B environment.
You will lead and mentor your team, ensuring SLAs and industry and compliance standards are met.
You will work with senior management to improve processes, building a strong and productive team.
Our client is a prestigious company based in Slough, are looking for a candidate who will be responsible for the overall management of the Customer Service Team.
You will be supporting, motivating, and coordinating the workload for the team whilst ensuring timeframes and KPI's are met.
Main Responsibilities
Manage, support and coordinate the work of the Customer Service team, motivating individuals to meet professional and personal development goals.
Language Recruitment Services (LRS) is currently looking for a Customer Service Manager with Italian to join a growing company based in the Windsor/Slough Area.
Exciting Job Opportunity: Customer Service Representative ?
Join our client at their brand-new office near Holyport Bray as a Customer Service Representative and become a pivotal part of their team, dedicated to delivering exceptional service and resolving challenges with a flair!
Are you ready to embark on a thrilling journey in the heart of a dynamic call center?
Exciting Job Opportunity: Customer Service Representative ?
Join our client at their brand-new office near Holyport Bray as a Customer Service Representative and become a pivotal part of their team, dedicated to delivering exceptional service and resolving challenges with a flair!
Are you ready to embark on a thrilling journey in the heart of a dynamic call center?
You will be an integral part of the business, managing customer needs and identifying potential solutions and renewal opportunities.
Now hiring for a Customer Support Executive to join us at a group that oversees several world leading automotive brands based in either Coventry or Slough.
You will be responsible for the overall management of the Customer Relations Team, supporting, motivating, and coordinating the complaint workload whilst ensuring regulatory timeframes and departmental key performance (KPI's) are met.
Complaints Manager - Slough 40-42k plus car and great benefits.
Through your day-to-day actions you will ensure fair outcomes for customers whilst adhering to the companies processes and policies.
Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments.
Role Overview
The role is responsible for managing the Field Service Engineers (FSE's) resource diary.