The purposes of the Customer Service Manager is to build a strong relationship with customers and stakeholders, to drive a customer centric organisation harnessing Customer feedback, identifying opportunities and making changes for improvement.
General
You will lead the Customer Service and Administration team, to ensure delivery and service levels are of the highest standard.
This position will include some sales responsibilities; however, the primary emphasis will be on providing exceptional customer service to our customers and support to our account managers.
Candidates should have experience in excellent customer service and promote this idea throughout the factory.
Keep the department running efficiently and profitably, to increase customer satisfaction, loyalty, and retention and to meet customer expectations.
This position will include some sales responsibilities; however, the primary emphasis will be on providing exceptional customer service to our customers and support to our account managers.
Candidates should have experience in excellent customer service and promote this idea throughout the factory.
Keep the department running efficiently and profitably, to increase customer satisfaction, loyalty, and retention and to meet customer expectations.
Posted by This is Alexander Faraday Recruitment • £40K/yr to £45K/yr
You will keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty, and retention and to meet customer expectations.
Are you looking for a progressive company?
An early Friday finish and an organisation that values its employees?
As the Customer Service Move Manager, you will be the main point of contact for customers, assisting them throughout their move, from the point of booking up to delivery.
They are currently seeking a Customer Service Move Manager for their team based in Surrey.
We are currently working with a family run business who specialise in international removals.
They have a genuine focus on providing an honest and ethical service to their clients and focus on the High Net Worth / Mass Affluent Market.
Our client is a highly respected Whole of Market Mortgage & Protection brokerage headquartered in London.
They have been successfully leading the market for over 25 years and continue to support employees in reaching their long term career and personal objectives.