The Customer Service Manager will be responsible for the effective management of the Customer Services team and the smooth running of its systems and functions.
A well-established business based in central Nottingham are looking for a Customer Service Manager to join their growing team.
Duties Include
Improving customer service experience, create engaged customers and facilitate organic growth.
This role is for a highly motivated Customer Service Manager with excellent leadership skills and a passion for customer satisfaction.
You will be responsible for managing our dedicated Customer Service team, ensuring a high standard of customer service delivery in the industrial manufacturing distribution industry.
This company is a well-established player in the small components manufacturing industry distributing a high volume of low-value small parts.
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The main purpose of this role is to provide excellent customer service to their members, learners and prospective applicants for individual, course and consultancy accreditation.
Working Model: Working from home (UK) with co-working twice a month (Warwickshire) and quarterly team meetings