My client, a membership organisation is currently recruiting for a Customer Service Manager.
The main purpose of this role is to provide excellent customer service to their members, learners and prospective applicants for individual, course and consultancy accreditation.
Working Model: Working from home (UK) with co-working twice a month (Warwickshire) and quarterly team meetings
To provide an efficient administration service to support the Customer Service Manager in ensuring that all customer requirements are delivered in a professional and timely manner and that the department maintains an excellent reputation for customer care.
General
Our international client based in Blackburn, Lancashire requires an experienced Customer Service Administrator to join their team for a minimum period of 6 months.
Responsibilities
Handling incoming calls from customers, sales team, and suppliers ensuring that the appropriate responses are provided.
We are seeking an individual with customer service experience, you will have ideally have worked previously within a customer service focused environment, perhaps within an inbound and outbound contract centre or call centre environment.
This position is initial a 12 month fixed term contract.
Who you will be working for
Our Client is a membership organisation located in the City.
To provide an efficient administration service to support the Customer Service Manager in ensuring that all customer requirements are delivered in a professional and timely manner and that the department maintains an excellent reputation for customer care.
Our client based in Blackburn, Lancashire requires an experienced Customer Service/Sales Order Processing Administrator to join their team for a minimum period of 6 months.
To provide an efficient administration service to support the Customer Service Manager in ensuring that all customer requirements are delivered professionally and timely and that the department maintains an excellent reputation for customer care.
Responsibilities
Handling incoming calls from customers, sales team, and suppliers ensuring that the appropriate responses are provided.
General
Our international client based in Blackburn, Lancashire requires an experienced Customer Service Administrator to join their team for at least 6 months.
Assist Line Manager in achieving maximum customer satisfaction in accordance with organisation plans and targets.
General
Our established client is looking to recruit a Service Delivery Manager for an initial 6-month period and upon successful completion a permanent role would be available.
The role is to ensure the service delivery and service support processes deliver a 24/7, 365 availability of a customer booking service in an effective and cost-efficient manner.