Our client is seeking a very professional and unflappable person who can work in their busy customer service environment arranging bookings, organising to get customers in, deal with constant calls, making notes on the system for previous calls and taking multiplie calls efficiently.
You will be able to work in a fast paced environment within a very friendly company.
We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS.
Ensuring issues are resolved efficiently and satisfactorily.
Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic issues, as well as maintaining an exemplary level of customer service.
They are looking to employ a highly driven Customer Services Specialist to join the team at an exciting time of growth and development.
Our client has an impressive portfolio of products and partners with some of the leading research laboratories to offer well researched tools to support their patients in reaching health & wellbeing across the UK, Europe, The Middle East and Asia.
Do you hold current Customer Service experience
Are you looking to join part of a small, friendly team within a niche industry sector?
We operate a network of wellness websites - including Counselling Directory, Hypnotherapy Directory, Nutritionist Resource, Therapy Directory and Life Coach Directory.
Empathetic and hard-working, we are change-makers who are passionate about creating a happier, healthier society.
We are excited to be recruiting for an opportunity with our local client, as they're looking individuals to join their Customer Service team.
Handling any issues / queries, whilst keeping internal systems up to date
As a frontline Customer Service Advisor, you'll serve as the initial point of contact for all customer queries, ensuring a high level of service at all times.
You will be responsible for managing orders, resolving customer complaints, responding to phone call and email requests and ensuring that the customers and consumers receive a premium service comparable to the luxury positioning of the company brand.
Primary Duties will include: Customer Order Management/Sales Administration
Our client is seeking a Customer Service Executive to work as the primary contract for the UK customer interaction.