Be the first point of contact for all inbound Customer Support Enquires into the contact centre.
General
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers.
In this role you will be responding to all types of consumer led correspondence so an ability to converse professionally both via verbal and written means is a must!
We are looking for a Customer Service Advisor to join our clients team in Southampton on a temporary basis, with the potential to become a permanent role.
The successful candidate will play a crucial role in maintaining and increasing customer retention levels, providing excellent customer service, and actively promoting membership benefits to current and prospective members.
Day to Day of the role
Retain and renew customers through outbound telephone calls, ensuring members fully understand the benefits of membership.
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Posted by AD Williams Accident Repair Centres • £27K/yr to £27K/yr
Working together to create a supportive and collaborative team working environment, which focuses on the customer and what matters to them.
Our Customer Service Advisor's identify opportunities to promote customer satisfaction and help embed a culture on site where everyone is responsible for the customer experience and works as a team to meet our customer expectations.
Our Customer Service Advisors are the face of AD Williams, demonstrating our values and work principles.
We're seeking a a large cohort to join the business as a Complaints Administrator, where you will be handling customer issues, managing complaints and supporting the administration.
Our client is a leading financial service and wealth management business.
Posted by Page Personnel Finance • £12/hr to £13/hr
To be the first point of contact for all clients and their employees, providing a service that assists with timely and accurate payments.
Delivering excellent customer service and the required results to support KPI's by maintaining the key responsibilities.
This call centre and customer service type role is to carry out all tasks within SLA time scales, following procedures, ensuring audit trails are maintained and spot checked for compliance.