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Customer Service Advisor /Administrator (B2B / Trades) £20-30k Holiday pension training progression Andover Are you a highly skilled and experienced office based Customer Service Advisor from a Trades, Construction or Engineering background looking for an exciting new challenge? Do you want to work with a rapidly growing company who are fast becoming the number one in their industry? On offer is a fantastic opportunity to join a company who, due to both an exceptional product list and unprecedented levels of customer service has grown 100% per month since its start up making this an exciting time to join the team. The role involves speaking to customers and taking orders, advising on prices, stock availability, deliveries & returns, as well as talking to suppliers to ensure both are up to date with progress of orders and delivery dates etc. Resolving customer issues and queries will be a key part of the role as well as offering a first class after sales service. Achieving 100% customer satisfaction is the principal purpose of this role. This role would suit someone who has previous experience within an office based B2B / B2C customer service role within the trades or engineering sectors who is looking to work for a well established company who offer a great package alongside long term career progression. The role: Taking inbound calls from customers Resolving queries & managing expectations Advising on promotions, stock availability, prices, deliveries & returns Talking to suppliers General Admin duties The person: An excellent communicator who is 100% customer focused & looking to work in a fast paced environment Ability to handle multiple tasks and priorities A problem solving 'can do' attitude & the ability to speak to both customers and suppliers Looking to work for a company who values their employees & who offers long term stability & progression To apply for this role or to be considered for further roles, please click "Apply Now" or contact Sarah Hibberd at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.