Communicate effectively in both Spanish and English, providing assistance to customers via phone, email, and chat.
General
Fluent in Spanish and English, you will engage with customers through various channels, addressing inquiries, and resolving issues to uphold our client's commitment to top-tier service.
As a Spanish Speaking Customer Service Representative, you will be a vital part of delivering exceptional customer experiences.
This Customer Services role will suit someone who is keen to learn and wants to work full time in the office of a large multi national business in Richmond.
The key responsibilities will include but not be limited to-
The client is a large and well known international business based in Richmond Upon Thames.
A growing client of ours are seeking an experienced customer care consultant to join their small but growing team, where you will be providing both first and second line support for customers.
You will be taking full ownership and responsibilities for delivering services to their customer base in line with agreed SLA's, and you will receive full training on the specific software product, as well as the market that it is used within.
You will also have the opportunity to work within wider projects throughout the business unit.
FULL TRAINING PROVIDED UPON JOINING AND ON AN ONGOING BASIS
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