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Calling all Customer Service Enthusiasts! Are you interested in a Customer Service Advisor role for one of the Water Service Providers in the UK! Then this is the role for you! Role details: Location: Whitehaven Contract: 12 month temporary assignment - Potential to go permanent Hourly pay rate: £12.77 per hour PAYE Working hours: 37h per week Client: United Utilities Full training provided: Monday to Friday 9am - 5pm - 8 weeks Start date: 24th June 2024 Main responsibilities: Provide the highest levels of customer satisfaction and service at each customer contact Own a customer contact from receipt through to resolution, ensuring promised actions are completed and the customer is kept up to date at all times Gathering customer data to ensure their records are complete Investigate a customer query to resolution and to their satisfaction Explore options of payment methods with customers Strive for telephone resolution Proactively contact customers based on their interactions and feedback on automated systems If you are interested, APPLY NOW