Working in a growing, friendly and supportive team, we are looking for motivated individuals with previous phone-based customer service experience for an on-going temporary assignment offering hybrid working after initial training.
Once signed off, the role offers 3 days working from home as an option.
As a Temporary Customer Service Advisor you will be responsible for handling inbound calls from a UK customer base, handling customer queries and updating information on CRM systems.
They are looking for a Temporary Customer Service Advisor to join their Salford team on a temporary basis!
Position: Customer Service Officer - Finance (temporary 3-month contract)
My client, a rapidly growing, well-established business based in Manchester City Centre are seeking someone to join their vibrant team as a Customer Service Officer in the Accounts Receivable team.
This is a temporary contract, running until the start of September.
Support customers through the process of their claim providing guidance and relevant information to support them and help them understand what is needed for prompt and accurate resolutions
Provide professional but empathetic service through the claims process via multiple channels including, phone and email - Able to anticipate the customer need and action to ensure process is managed in its entirety
Ensure a solid understanding of the procedure to be able to give customers accurate and consistent information
Serve as the first point of contact for Manchester residents and customers accessing the Customer Service team.
General
Manchester City Council is seeking a dedicated Customer Service Officer on an initial 3-month contract.
The role involves supporting Manchester residents with queries regarding the General Election, handling general switchboard duties, and providing information on the cost of living and household support funds.